2186192 - Offer Details Erased When saving a New Version of an already existing Offer Approval

When an Offer Deatil is created or a new version is edited, values mapped to the Job Requisition or the Application are synchronized.

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SAP SuccessFactors Recruiting Management

Fields in the Offer Detail are synchronized with the mapped Job Requisition or Application.

This is causing values edited in the previous version of the Offer to be lost and replaced with the values present in the Job Requisition or the Application.

If the field in the Job requisition or Application is empty, then the field in the Offer will be emptied at any next edit.

In Admin Center > Manage Recruiting Settings there is a setting called "Do not pull updated job application and job requisition field data on the offer approval when an offer approval is edited or a new version is created"

• if this option is enabled fields that are mapped between the Offer Detail and the Job R$equistions or between the Offer Detail and the Application form will be synchronized
• if this option is not enabled fields that are mapped between the Offer Detail and the Job requistions or between the Offer Detail and the Application form will not be synchronized

During the synchronization values of mapped fields will always get the same value as the mapped field, regardless of the previous value that was edited. This happens during the creation of the first version of the Offer or while editing the rejected Offer (when a new version of the offer is created)

When this setting is enabled, the synchronization will not happen. This means that a new version of the Offer (previously rejected) will continue to have the same value as the just rejected version rather than pulling the data from the Job Requisition or the Application. This will provide consistence with the previous edited value, but will not let you start from the original value set up in the Job Requisition or Application.

This setting has an impact across the instance and should not be changed after enabling it for the first time.

offer, detail, mapping, synchronization , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Product Enhancement