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SAP Knowledge Base Article - PreviewSymptom
- You are running SAP Contact Center Standard Reports and noticed values are doubled and sometimes tripled
- The above could sometimes be determined by comparing the number of rows in the OM (Contact View) vs the Volume Daily reports for instance
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Environment
- SAP Contact Center 7.0
- MSSQL Server 2008/2012
Keywords
simultaneous, CCtr, BCM, wrong, , KBA , cctr reports , duplicate entries reports , CRM-CCI , Contact Center Infrastructure , CRM-BCM-CMR , Please use CRM-CCI , CRM-BCM , Please use CRM-CCI , Problem
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