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2186581 - Doubled or tripled value on Reporting data


  • You are running SAP Contact Center Standard Reports and noticed values are doubled and sometimes tripled
  • The above could sometimes be determined by comparing the number of rows in the OM (Contact View) vs the Volume Daily reports for instance



  • SAP Contact Center 7.0
  • MSSQL Server 2008/2012


simultaneous, CCtr, BCM, wrong, , KBA , cctr reports , duplicate entries reports , CRM-CCI , Contact Center Infrastructure , CRM-BCM-CMR , Please use CRM-CCI , CRM-BCM , Please use CRM-CCI , Problem

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