SAP Knowledge Base Article - Preview

2187244 - Users cannot reset the password using the link from "Welcome to SuccessFactors" e-mail

Symptom

Welcome e-mail notification link does not work and users are not able to set their password.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HXM Suite all versions

Keywords

Welcome Email, Password, Reset Password, E-mail, Expiration, URL, Expiry, broken link , KBA , LOD-SF-PLT-NOT , Email Notifications , Problem

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