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2187470 - iOS enrollment fails because of IPH6003 error message


  • Afaria 'All Messages' log error: IPH6003: SetDeviceInfo Failed: Invalid Challenge for iPhone or unknown iPhone. IMEI = '<IMEI number>'
  • There is a row stuck in A_IPHONE_CHAL table

  • IPCU log error (note that the HTTPS port number is 43443):

iPhone profiled[122] <Notice>: (Error) MC: Installation failed. Error: NSError:
US Desc: Profile Installation Failed
US Sugg: A connection to the server could not be established.
Domain : MCInstallationErrorDomain
Code   : 4001
Type   : MCFatalError
...Underlying error:
US Desc: A connection to the server could not be established.
Domain : MCHTTPTransactionErrorDomain
Code   : 23001
Type   : MCFatalError
Params : (
     https://<server name>:43443/cli/iarelayserver/afariaen/aips2/aipService.svc/BootstrapEnrollment?GUID=<number>,
 Extra info:
     isPrimary = 1;

  • DebugView log (note that the port number 443 in the URLs is wrong):

<string>https://<server name>:443/cli/iarelayserver/afariaen/aips2/aipService.svc/PutMdm</string> 
<string>https://<server name>:443/cli/iarelayserver/afariaen/aips2/aipService.svc/TokenCheckin</string> 
<string>Sybase - iAnywhere</string> 
<string>Sybase - iAnywhere</string> 




  • SAP Afaria 7 (any service pack)


SAP Afaria 7.0


registry key, HTTPS port number , KBA , MOB-AFA , Afaria , Problem

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