Symptom
- Afaria 'All Messages' log error: IPH6003: SetDeviceInfo Failed: Invalid Challenge for iPhone or unknown iPhone. IMEI = '<IMEI number>'
-
There is a row stuck in A_IPHONE_CHAL table
- IPCU log error (note that the HTTPS port number is 43443):
iPhone profiled[122] <Notice>: (Error) MC: Installation failed. Error: NSError:
US Desc: Profile Installation Failed
US Sugg: A connection to the server could not be established.
Domain : MCInstallationErrorDomain
Code : 4001
Type : MCFatalError
...Underlying error:
NSError:
US Desc: A connection to the server could not be established.
Domain : MCHTTPTransactionErrorDomain
Code : 23001
Type : MCFatalError
Params : (
https://<server name>:43443/cli/iarelayserver/afariaen/aips2/aipService.svc/BootstrapEnrollment?GUID=<number>,
406
)
Extra info:
{
isPrimary = 1;
}
- DebugView log (note that the port number 443 in the URLs is wrong):
<dict>
<key>IdentityCertificateUUID</key>
<string>a629352b-a70f-4619-8759-9e2b9e4d03d5</string>
<key>Topic</key>
<string>com.apple.mgmt.External.9ab723c8-03cc-476a-a692-94f74212fba1</string>
<key>ServerURL</key>
<string>https://<server name>:443/cli/iarelayserver/afariaen/aips2/aipService.svc/PutMdm</string>
<key>CheckInURL</key>
<string>https://<server name>:443/cli/iarelayserver/afariaen/aips2/aipService.svc/TokenCheckin</string>
<key>SignMessage</key>
<true/>
<key>AccessRights</key>
<integer>8191</integer>
<key>CheckOutWhenRemoved</key>
<true/>
<key>UseDevelopmentAPNS</key>
<false/>
<key>PayloadType</key>
<string>com.apple.mdm</string>
<key>PayloadDescription</key>
<string>mdm-1da87acffec0ffced0df1dba36e150172e272806</string>
<key>PayloadDisplayName</key>
<string>mdm-1da87acffec0ffced0df1dba36e150172e272806</string>
<key>PayloadIdentifier</key>
<string>Sybase - iAnywhere</string>
<key>PayloadOrganization</key>
<string>Sybase - iAnywhere</string>
<key>PayloadUUID</key>
<string>c9a64bab-9fc8-4438-9598-ffa652ad3aa9</string>
<key>PayloadVersion</key>
<integer>1</integer>
</dict>
Read more...
Environment
- SAP Afaria 7 (any service pack)
Product
Keywords
registry key, HTTPS port number , KBA , MOB-AFA , Afaria , Problem
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