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2187529 - Error: 'The data source is invalid: 'Unable to retrieve network layer aliases' when creating report based on a Universe in Crystal Reports for Enterprise

Symptom

  • Unable to create a report based on a Universe.
  • When attempting to create a report based on a Universe, it fails.
  • When creating a report based on a Universe in Crystal Reports for Enterprise, it generates the error:

    The data source is invalid: 'Unable to retrieve network layer aliases : com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Unable to find servers in CMS <Host Name>:<Port Number> and cluster @<Host Name>:<Port Number> with kind pjs and service CS_CORBA_NetworkLayer. All such servers could be down or disabled by the administrator. (FWM 01014) cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS <Host Name>:<Port Number> and cluster @<Host Name>:<Port Number> with kind pjs and service CS_CORBA_NetworkLayer. All such servers could be down or disabled by the administrator. (FWM 01014)
    detail:Unable to find servers in CMS <Host Name>:<Port Number> and cluster @<Host Name>:<Port Number> with kind pjs and service CS_CORBA_NetworkLayer. All such servers could be down or disabled by the administrator. (FWM 01014)'. Please contact the maintainer of the data source to solve the problem.


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Environment

  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3
         
  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2
  • SAP BusinessObjects Business Intelligence platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

CR4E , Crystal Reports for Enterprise, 4.0, 4.1, The data source is invalid, Unable to retrieve network layer aliases, FWM 01014, Unable to find servers in CMS , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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