SAP Knowledge Base Article - Preview

2187626 - Billing document blocked by another transaction

Symptom

  • An error message, 'Billing document is currently blocked by another transaction' is thrown
  • The billing document is no longer visible as it is blocked and transferred to ERP
  • You can't find a lock entry or something similar
  • You run report CRM_MESSAGES_CHECK but it doesn't help


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRM_COMPL_BILLHIST_CHECK_INT, CRM_COMPL_BILLHIST_CHECK_MSG,  CRM_MESSAGES_DELETE, CRM_COMPLAINT , KBA , CRM-BTX-COM , Complaints/Returns/In-house Repairs , Problem

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