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2187696 - CCMS agent disabled: AS Java System Overview gray lights

Symptom

The AS Java System Overview has gray lights or presenting error on the NWA page. Looking into the defaultTrace*.trc logs the following can be seen:

[EXCEPTION]
This exception is wrapper of javax.xml.ws.soap.SOAPFaultException.
com.sap.engine.services.webservices.espbase.client.bindings.exceptions.SOAPFaultException:
CCMS agent disabled


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Environment

SAP NetWeaver Application Server Java

Product

SAP NetWeaver all versions

Keywords

ccms/enable_agent, sapcontrol, sapstartsrv, profile, grey, This, exception, is ,wrapper, of, javax.xml.ws.soap.SOAPFaultException, com.sap.engine.services.webservices.espbase.client.bindings.exceptions.SOAPFaultException, CCMS, agent, disabled , KBA , BC-JAS-ADM-MON , Monitoring , BC-CCM-MON , CCMS Monitoring & Alerting , Problem

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