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2188234 - BI 4.x Error: "cannot connect to infostore" or "Unable to connect to the InfoStore"

Symptom

In BI 4.x, single source universes work fine, but multisource universes don't. This can also occur for single source universes when the IDT is in Server Middleware mode.

  • can't create a multisource universe
  • can't insert a table into an existing multisource universe
  • can't run a webi report off of a multisource universe
  • can't test a connection

Depending on the version, one of the following errors is returned:

  • cannot connect to infostore
  • Unable to connect to the InfoStore


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Environment

  • SAP BusinessObjects Business Intelligence 4.0
  • SAP BusinessObjects Business Intelligence 4.1
  • SAP BusinessObjects Business Intelligence 4.2
  • SAP BusinessObjects Business Intelligence 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

multisource multi-source single source universe unx data federator df dfat connection server infostore , KBA , BI-BIP-IDT-CX , Connection Layer , Problem

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