SAP Knowledge Base Article - Preview

2188234 - Error: "Unable to connect to the InfoStore" when trying to refresh a web intelligence document based on a multi-source universe

Symptom

Below errors appear when refreshing a webi document based on a multi-source universe:

  • "Unable to connect to the InfoStore"
  • "Cannot connect to infostore"


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Environment

  • SAP BusinessObjects Business Intelligence 4.X
  • Information Design Tool

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

multisource, multi-source, single source, universe, unx, data federator, df, dfat, connection server, infostore, 4.2, 4.3 , KBA , BI-BIP-IDT-CX , Connection Layer , Problem

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