SAP Knowledge Base Article - Preview

2188298 - How to identify the error message "Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)" when attempting to logon

Symptom

  • How to identify the error message "Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)" when attempting to logon
  • The same error message appears when attempting to logon by a disabled user and logon with invalid password by an enable user


Read more...

Environment

  • SAP BusinessObjects Enterprise Business Intelligence platform 4.x

Keywords

BI Launchpad, the same error message, logon failure, audit, disable, invalid , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.