Symptom
INPUT-OS-USER-PASSWORDS step got held up with error as below:
-------\sdt\log\SUM\INPUT-OS-USER-PASSWORDS_XX.LOG-----
[Info ]: Command line: sapcontrol -nr <xx> -host <hostname> -user <sidadm> <SecureField> -prot NI_HTTPS -function GetInstanceProperties
[Info ]: Standard out: /software/spupd/SUM/sdt/tmp/SAPCONTROL_GETINSTANCEPROPERTIES_X_XX.OUT
[Info ]: Process ID XXX has been started.
[Info ]: Waiting for process ID XXX , name sapcontrol to finish.
[Info ]: Process ID XXX, name sapcontrol has been finished, exit code 1.
SAPCONTROL_GETINSTANCEPROPERTIES_X_XX.OUT log shows info as:
___________
SapSSLInit failed
___________
Wherein, sapcontrol throws similar error for other webmethods such as GetProcessList,AccessCheck Stop using NI_HTTPS
Check further using debug option for sapcontrol as below
sapcontrol -nr <xx> -host <hostname> -user <sidadm> <SecureField> -prot NI_HTTPS -function GetInstanceProperties -debug
Scenario:1
================================================
= SSL Initialization platform tag=(linuxx86_64_gcc41)
= (720_REL,Sep 14 2013,mt,ascii-uc,SAP_UC/size_t/void* = 16/64/64)
SapISSLComposeFilename(ssl_lib): using default "libsapcrypto.so"
*** ERROR => DlLoadLib()==DLENOACCESS - dlopen("libsapcrypto.so") FAILED "libsapcrypto.so: cannot open shared object file: No such file or directory" [dlux_mt.c 445]
*** ERROR => secudessl_LoadLibrary(): Unable to load "libsapcrypto.so" [ssslsecu_mt. 433]
*** ERROR => Loading of SSL library failed -- NO SSL available!
=================================================
ERROR: SapSSLInit(read_profile=0)==SSSLERR_LIB_NOT_FOUND
SapSSLInit failed
Scenario:2
[Thr 7076] >> ---------- Begin of Secude-SSL Errorstack ---------- >>
[Thr 7076] ERROR in SSL_CTX_set_default_pse_by_name: (18946/0x4a02) Ticket error : "Repeated license ticket validation failure"
[Thr 7076] << ---------- End of Secude-SSL Errorstack ----------
[Thr 7076] SapISSLDeleteCTX(): deleting SSL_CTX (cred "<NULL>",refcount=0)
[Thr 7076] *** ERROR => SapISSLAddCredential(): Error SSSLERR_PSE_ERROR trying to create ANONYMOUS-CLIENT Credential
for "#_MemPSE_#6285FDFAC1309FCC00000001" [ssslxxi.c 2417]
[Thr 7076] DlUnloadLib successful FreeLibrary("sapcrypto.dll") hdl 0
[Thr 7076] *** ERROR => Initialization of SSL library failed -- NO SSL available!
[Thr 7076] =================================================
[Thr 7076]
[Thr 7076] <<- ERROR: SapSSLInit(read_profile=0)==SSSLERR_PSE_ERROR
SapSSLInit failed
Read more...
Environment
- Update/Upgrade, SPS update scenarios with Software Update Manager(SUM) where HTTPS communication has been configured.
- SUM Option "Authentication with user and password is not required" is not chosen during Specify OS credential step.
Keywords
INPUT-OS-USER-PASSWORDS, GetProcessList, GetInstanceProperties, SapSSLInit, SSSLERR_LIB_NOT_FOUND, libsapcrypto, SSL, HTTPS, DLENOACCESS, NI_HTTPS, Specify OS User Credentials, SAPCRYPTOLIB , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-SEC-SSL , Secure Sockets Layer Protocol , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.