SAP Knowledge Base Article - Preview

2189859 - Error Message "An error occurred during processing" when clicking on Additional Information

Symptom

In the Firefighter Log Review an error occurs when selecting 'Additional information' and attempting to submit the request.

  • The error message is: 'An error occurred during processing'

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Error during processing.PNG

  • Also, the field Stage Status displays: 'ERROR'

error status.PNG

  • In SWIA t-code, the workflow builder shows more information:

work item.png

 


Read more...

Environment

  • SAP GRC Access Control 10.0
  • SAP GRC Access Control 10.1
  • SAP GRC Access Control 12.x

Product

SAP Access Control 10.0 ; SAP Access Control 10.1 ; SAP Access Control 12.0

Keywords

firefighter, dialog, additional_information, review, log_review, other_actions, log_report, forwarder, submit, An error occurred during processing, SWIA tcode, is not a dialog user , KBA , GRC-SAC-EAM , Emergency Access Management , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.