SAP Knowledge Base Article - Preview

2190590 - Unable to view SAP Crystal reports or get report properties from BI launch pad

Symptom

  •  Since upgrading from SAP Crystal Server 2011 to 2013 the BI launch pad starts, displays the folders and reports but you cannot view the reports
  •  The reports can successfully be viewed from the Central Management Console (CMC)


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Environment

  • SAP Crystal Server 2013
  • Windows 2008 Server x64

Product

SAP Crystal Server 2013

Keywords

Crystal Reports 2013, Crystal Server 2013 CR2013, CR 2013, CR Server 2013, migarting, migrated, new version, BI launchpad, unable, not possibble, cannot, display, view, report, properties , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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