Symptom
- When trying to access an archived document via backend transaction SARI, error "Entity could not be determined" occurs, and the document could not be opened
- The error occurs when customers use their own custom archiving infostructure
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
CRM_SERORD , KBA , CRM-BF-AR , Archiving , Problem
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