2191279 - How to work with Retry option to rerun the process execution to process the failed document

You can add a retry schedule to a process, which automatically reruns any documents that failed during a scheduled process execution. If you set up a retry schedule you do not need to manually review and rerun the failed documents on the Atom Management page's Deployed Processes tab.

Retry schedules are added in the same way that you add a process execution schedule. There is an additional option for setting the maximum number of retries that will be attempted. 

When a process execution is retried, it checks for failed executions and failed documents associated with these executions. For every failed execution that is found, a new execution (retry execution) is created containing all of the failed documents.

If all of the documents complete successfully after the process execution is retried, then no more retries are executed. However, if failed documents remain then these documents will continue to be retried until they are successful, or until the maximum number of retries has been reached for the process execution.

For retried executions, the  icon links to the original process execution. If there are multiple failed executions for a process, there is a separate retry execution for each original execution rather than a single retry execution containing all of the failed documents for all executions. This allows tracking back to the original execution. If a retry execution is successful, the retry does not change the original execution to a green status; it stays red.

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