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2191928 - 'infected with signal 11' error in des_get_indcache with a stacktrace followed by Error 6103 and 14120 - SAP ASE for BS

Symptom

  • The ASE errorlog reports an 'infected with signal 11' error in the des_get_indcache() call with a stacktrace:

Current process (0x6f6d055d) infected with signal 11 (SIGSEGV)
Address 0x0x0000000000e87d48 (des_get_indcache+0x18)

  • The stacktrace includes the following modules:

des_get_indcache()
open_partition()
open__common_sdes_setup()
sdes_hookup()
open__lookup()

open__byname()
open_user_table()

getid()

  • It is followed by Error 6103 and 14120:

Error: 6103, Severity: 17, State: 1
Unable to do cleanup for the killed process; received Msg 14120.
Error: 14120, Severity: 26, State: 5
Expected to find the partition descriptor for objid '123456789' indid '0' ptnid '123456789' in dbid '#', in a 'REFERENCE COUNT' state (found state '-2' instead).

  • Many instances of these messages can be seen
     
  • The ASE server may require a reboot to clear these messages


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver (NW) - All versions

Product

SAP Adaptive Server Enterprise 16.0

Keywords

"error 6103" , "error 14120" , "message 6103" , "message 14120"

, KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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