- You are working with Solution Manager Incident Management and you find that Reported by field is not populated automatically when a user creates an incident.
- You execute Help and Create Support Message and the reported is not populated.
- After upgrade of Solution manager for transaction ZMIN the 'Reported by' does not come Automatically. For transaction ZMCR, the Requester field does not come automatically.
- You are working with Change Request Management (ChaRM) and you find that Requester field is not populated automatically when creating a Request for Change.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
SolMan, ITMS, ITSM, SMIN, ZMIN, YMIN, SMCR, ZMCR, YMCR, Reported by not coming, Specify Partner Function Display in Transactions , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem
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