SAP Knowledge Base Article - Public

2192689 - C4C - New Button Not Appearing for Products View


When going to view Products inside Products WoC, the New button is not available.

Reproducing the Issue

  1. Go to Work Center Products.
  2. Go to view Products.
  3. The New button is missing, therefore you are not able to create new Products.


This is the current system behavior.


In order to create New Products, you should go to:

  1. Work Center Products.
  2. View Product Administration.
  3. There, you should be able to see the New button and create your Product.


KBA , LOD-CRM-ACC , Account , How To


SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708