You use SAP Solution Manager Change Management (ChaRM) and you want to configure the feature of SLA for your ChaRM documents (of transaction types SMCR,SMMJ,SMHF).
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
SLA, MPT, IRT, Service Profile, Total Duration of Service Transaction, Work Duration of Service Transaction, _UPDATE_DURATIONS, , KBA , SV-SMG-CM , Change Request Management , Problem
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