/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
You use SAP Solution Manager Change Request Management (ChaRM) and you want to configure the feature of SLA for your ChaRM documents (of transaction types SMCR,SMMJ,SMHF).
Read more...
Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
SLA, MPT, IRT, Service Profile, Total Duration of Service Transaction, Work Duration of Service Transaction, _UPDATE_DURATIONS, ITSM, Change Request Management , KBA , SV-SMG-CM , Change Request Management , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)