SAP Knowledge Base Article - Public

2193914 - Invoice Reversal With Open Status

Symptom

When checking a Supplier Account you notice Invoice Reversals with status Open.

Originating from cancelled invoices you wonder why these invoices are appearing in the Supplier Account Monitor with status Open instead of  Cleared.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. In the Payables work center, choose the Supplier view and Supplier Accounts subview.
  2. Select the account XYZ and click View button (Where XYZ represents the Supplier Account ID).

In the Supplier Account Monitor tab, there are N Invoice Reversals in Open items (Where N represents the number of Invoice Reversals).

The values for cancellation are accurate and all invoices are correctly posted.

Cause

If a cleared invoice has been cancelled an Invoice Reversal of the opposite amount is created. This Invoice Reversal appears as an Open item only.

To verify this, follow the steps below:

  1. Post a Customer or a Supplier Invoice in the Customer Invoicing or Supplier Invoicing work centers with the value of 123 (123 represents the value of the Invoice).
  2. Click on Clear Manually in order to clear the invoice with a Payment of- 123.
  3. The resulting Clearing ID is ZZZ (ZZZ is the resulting clearing ID).
  4. Open amounts for invoice and payment show as zero. The Account balance will consequently now show as zero.
  5. Cancel this invoice from Customer Invoicing or Supplier Invoicing work centers.

Since the original invoice is already in Cleared status in Account Monitor, the system does not reset the Clearing ZZZ. Instead it posts an Invoice Reversal item on the account.

If the system would reset the clearing ZZZ - the original invoice would be in Cancelled status and the Payment would be Open again. Then, effectively the account would still have an open balance of 123.

Resolution

This is the expected behavior.

Keywords

Canceled Invoice, reversal, reversed, open status, cleared, clearing, payables. , KBA , SRD-FIN-ACP , Payables , How To

Product

SAP Business ByDesign all versions