2194006 - Catalogs File Template Not Supported By 64 Bit MS Office

You are trying to upload Catalogs to the system using the Microsoft Excel template, however you are not able to do so due to a message informing that the template must be in 64-bit.

1. Go to Product Portfolio work center
2. Go to Catalogs view
3. Download the Catalog File Template
4. Open it
5. Receive the message

System is working as expected. Catalog templates do not support Office 64 bits.

In order to use the templates it is necessary to use a 32 bits version of the Microsoft Office.

KBA , SRD-SRM-PRP , Product Portfolio , How To