SAP Knowledge Base Article - Public

2194495 - Application Error when navigating to Employment Information page - Employee Central

Symptom

  • Application error when navigating to a user's employment information page
  • Application error while hiring via Manage Pending Hires

Application Error.png

Note: Support Engineers please find the Splunk logs to compare this issue on the Internal Memo section.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

  • SAP SuccessFactors Employee Central
  • Employment information

Cause

Employee's Manager do not have a first name and last name filled in Employee Profile(EP)

empty first.png

Resolution

  1. Find the affected user Manager
  2. Add "First" and "Last Name" for this Manager.

Keywords

Job History error, Employment information error, com.successfactors.legacy.bean.eo.FullNameEO.getFirstName() ofanullobjectloadedfromlocalvariable 'fullNameEO', ofanullobjectloadedfromlocalvariable 'fullNameEO', com.successfactors.legacy.bean.eo.FullNameEO.getFirstName(), Manage Pending Hires, Application Error, 6d9298d85d1e68e6cce81b94673e3145bcba57e7, , KBA , LOD-SF-EC-EMP , Employment Information (Employment Details) , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central all versions