Symptom
- Application error when navigating to a user's employment information page
- Application error while hiring via Manage Pending Hires
Note: Support Engineers please find the Splunk logs to compare this issue on the Internal Memo section.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central
- Employment information
Cause
Employee's Manager do not have a first name and last name filled in Employee Profile(EP)
Resolution
- Find the affected user Manager
- Add "First" and "Last Name" for this Manager.
Keywords
Job History error, Employment information error, com.successfactors.legacy.bean.eo.FullNameEO.getFirstName() ofanullobjectloadedfromlocalvariable 'fullNameEO', ofanullobjectloadedfromlocalvariable 'fullNameEO', com.successfactors.legacy.bean.eo.FullNameEO.getFirstName(), Manage Pending Hires, Application Error, 6d9298d85d1e68e6cce81b94673e3145bcba57e7, , KBA , LOD-SF-EC-EMP , Employment Information (Employment Details) , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem