Symptom
- Why some users are seeing My Employee File and other Employee Files in Home Drop Down?
- What is the differece between My Employee File and other Employee Files?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Logging in SuccessFactors, you have noticed some users are seeing the My Employee File
- And other one are seeing Employee File
Cause
As per design, managers or the person who has direct reportees will see Employee Files and the end users who does not have any reportee will see My Employee File.
Resolution
This is working as per design.
For Example : Sean Nielsen is seeing Employee Files because he has reporters or he is assigned manager of employees. Aanya Singh does not has any reportee so is able to see My Employee File.
Keywords
Home Page options, items not equal in dropdown menu , KBA , LOD-SF-PLT-UM , User Management , How To
Product
SAP SuccessFactors HXM Suite all versions