SAP Knowledge Base Article - Public

2195072 - Home dropdown menu showing "My Employee File" for some users instead of "Employee Files"

Symptom

  • Some users are seeing "My Employee File" and other "Employee Files" in Home Drop Down?
  • What is the differece between "My Employee File" and "Employee Files"?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Logging in SuccessFactors, you have noticed some users are seeing the My Employee File

My employee file.PNG

  1. And other one are seeing Employee File

employee file.PNG

Cause

The way the option appears depend on whether a user is a Manager or not.

Resolution

Managers (or the person who has direct reportees) will see "Employee Files". End users, who do not have any reportee, will see "My Employee File".

Keywords

Home Page options, dropdown, homepage, my employee files, employee file , KBA , LOD-SF-PLT-UM , User Management , How To

Product

SAP SuccessFactors HCM Suite all versions