SAP Knowledge Base Article - Preview

2195656 - Unable to connect to web services server from Crystal Reports for Enterprise


The following error message is pop up while testing connection in Crystal Reports for Enterprise:

Failed to establish a connection. The cause was: Unable to connect to SAP BusinessObjects Business Intelligence platform web services server. Check that the web services server context is properly configured. For assistance, contact your network administrator.

Below is the screen shot of the error message:




  • Windows Server 2008
  • SAP BusinessObjects Business Intelligence Platform 4.0 SP4
  • SAP Crystal Reports for Enterprise


SAP BusinessObjects Business Intelligence platform 4.1


CR4E, connection error , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.