Symptom
You run the Balance Confirmation Run and you see only open items in the form.
Reproducing the Issue
- Go to Receivables work center.
- Go to View Balance Confirmation.
- Select the Run ID and Click on Edit.
- Go to Balances and Documents tab.
Here you see only open items information.
Cause
Balance Confirmation Run is only for open items, the functionally of run is not meant for cleared items.
Resolution
Balance Confirmation Run is meant for open items only. However, if you change the cut-off date in the Run you will get the items that were open as of that date.
You may use the Aging report to see cleared items.
Keywords
KBA , SRD-CC , Cross Components , How To
Product
SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511