SAP Knowledge Base Article - Preview

2197547 - How to create the perfect incident for SAP Transportation Management (SAP TM)

Symptom

You would like to create a support incident for an issue with SAP Transportation Management and want to know what information and details to provide to expedite the incident processing time.


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Environment

SAP Transportation Management - Release independent

Product

SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP Transportation Management all versions

Keywords

SAP, incident, message, create, TM-FRM, TM-PLN, TM-ERP, TM-BF, TM-CF, TM-FRA, TM-FRS, TM-FWS, TM-FWA, TM-FWM, TM-INT, TM-LOC, TM-MD, performance, dump, freight order, forwarding order, freight booking, SCMTMS, freight unit, FWO, notification, note, KBA, WIKI, BADI, component, help, sub component, connection, HTTP, R/3, WTS, priority, error, processing, speed up, steps to reproduce, logon, system, debug, application, assign, attach, trace, , KBA , TM-FRM , Freight Order Management , TM-PLN , Planning , TM-FRS , Freight Settlement , TM-FWM , Forwarding Order Management , TM-FWS , Forwarding Settlement , TM-CF , Cross Functions , TM-BF , Basic Functions , TM-CP , Collaboration Portal , TM-INT-LI , Logistics Integration - General , TM-FRA , Freight Agreement Management , TM-FWA , Forwarding Agreement Management , TM-INT , Integration , TM-LOC , Localization , TM-MD , Master Data , How To

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