SAP Knowledge Base Article - Public

2198027 - "Not a valid URL or embed code" error message when attempting to embed a video in SAP Jam

Symptom

When attempting to embed a video into SAP Jam using the video widget an error message "Not a valid URL or embed code" appears and the video cannot be embedded.

Cause

This occurs if a video format that is not supported is attempted to be embedded. The only supported video formats for the video widget currently are Youtube, Vimeo, Kaltura, or SAP Jam. Attempting to embed other video formats will result in the error message.  Video types are restricted because SAP cannot provide blanket support for embedded iframes in either the SAP Jam wiki/blog editor or the Overview Page Designer as to do so would introduce security risks associated with rogue javascript/iframe content.

Resolution

The currently support URLs are:

https://player.vimeo.com/video/:video_id
https://www.youtube.com/embed/:video_id
https://video.sap.com/:video_id
https://mediashare.*/public/securedembed/:video_id
https://cdnapi*.kaltura.com/:video_id

Keywords

kaltura, Jam videos, cdnapi, mediashare , KBA , LOD-SF-JAM , SAP Jam , LOD-JAM , SAP Jam , Problem

Product

SAP Jam 1207 ; SAP Jam 1210 ; SAP Jam 1302 ; SAP Jam 1305 ; SAP Jam 1308 ; SAP Jam 1311 ; SAP Jam 1405 ; SAP Jam 1408 ; SAP Jam 1508