Symptom
• After the SMP server was recycled the SAP Mobile Platform service did not restart.
• The Windows event log shows this error: "access denied". The SMP log file smp-server.log had the following errors:
java.sql.SQLexception: listener refused the connection with the following error: ORA-12528, TNS:
listener: all appropriate instances are blocking new connections.
• The SMP server is using an external Oracle database.
• Both the Oracle listener and database were restarted but the same error occurred with SMP.
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Environment
- SMP 3.0 Agentry
- Oracle data base as the repository
Product
Keywords
SMP v3 server , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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