Symptom
In the One2One e-mail send screen (BT126H_MAIL/send_screen):
- In the "Default text", the e-mail form is selected from the dropdown listbox (DDLB). However the text from the e-mail form is not displayed in the editor
- Images cannot be attached to an e-mail
- Files cannot be attached to an e-mail
- You get a JavaScript error
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
BT126H_MAIL/send_screen, email, BTF editor, Tiny MCE, Rich Text Editor, rteMCE, mail form , KBA , CRM-BF-ML , Email Management , Problem
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