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2201711 - Error "Index was out of range" or "Wrong CSV format" occurs in EPM add-in with specific language - BPC NW

Symptom

The following issues occur in specific Language and HANA database.

  • Error Index was out of range. Must be non-negative and less than the size of the collection parameter name:startIndex occurs when logging on to EPM add-in directly or via BPF.
  • Error Wrong CSV format occurs when trying to logon through EPM add-in.

The following similar log was found in EPM logs:
Invalid member definition. Member PARENTH1, member N° 11292 of dimension PRODUCT (11318 members expected) only has 3 columns, at least 5 expected#'


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Environment

  • SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver
  • SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver

Product

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA

Keywords

EPM, BPC NW, Business Planning and Consolidation for NetWeaver, SAP BPC FOR NetWeaver, HANA, Index was out of range, Wrong CSV format , KBA , cannot log in via epm add-in , EPM-BPC-NW , NetWeaver Version , Problem

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