SAP Knowledge Base Article - Public

2201919 - Error Message: Time Recorded for PO exceeds the defined hours

Symptom

System shows an error message while trying to release the time sheet for the service agent.

Error: Time Recorded for PO XYZ exceeds the defined hours

Reproducing the Issue

  1. Go to the Supplier Base work center
  2. Go to the Service Agents view
  3. Select the relevant Service Agent
  4. Select Edit Time Sheet button for specific week
  5. Error appears

Cause

You have created a purchase order for X hours. However service agent has already entered the time sheet for X+1 hours against the project. The actual hours recorded in the project is X+1 hours. When the user tries to the more hours, system throws an error message.

  1. Go to the Project Management work center
  2. Go to the Projects view
  3. Select the relevant Project
  4. Go to the Team and Staffing tab
  5. Here you can see the Atual Hours for service agent

Resolution

This is the expected system behavior.

Note: If you expect system to allow to record more hours, select Over-Delivery Tolerance in the purchase order document.

Keywords

KBA , AP-DP , Demand Planning , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802