SAP Knowledge Base Article - Preview

2202202 - Contacts deleted in ERP after change in CRM

Symptom

You edit a Contact of an Account in CRM. This deletes all contacts in the ERP system for that Account.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

ERP contact, CRM contact, contact, BUPA_SEND, CRMM_BUPA_MAP, BP, Web UI, ERP, CRM, contacts, deleted , KBA , CRM-MD-BP-IF , Data Exchange CRM Online <-> R/3 , Problem

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