Symptom
A Purchase Order is saved with a new Note Type - Approval Note, but the Approval Note cannot be deleted anymore because of the grayed out Delete button.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Purchase Requests and Orders Work Center.
- Go to the Purchase Orders View.
- Select the In Preparation Purchase Order.
- Choose Edit and View All.
- Navigate to the Notes Tab.
- Choose Add Row.
- Select Note Type as Approval Note and fulfill the note.
- Save the Purchase Order, then the Delete button would become grayed out.
Cause
The approval note is a communication tool between the purchaser and the approver. It cannot be deleted to maintain transparency and clarity for the purchasing team. The Delete button is disabled for this reason.
Resolution
This is the designed behavior.
Keywords
Purchase Order, Approval Note, Note Type, Delete, Grayed out, Disable , KBA , AP-PRP , Purchase Request Processing , How To
Product
SAP Business ByDesign all versions