SAP Knowledge Base Article - Public

2203090 - Approval Note Cannot be Deleted After Save Purchase Order

Symptom

A Purchase Order is saved with a new Note Type - Approval Note, but the Approval Note cannot be deleted anymore because of the grayed out Delete button.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders Work Center.
  2. Go to the Purchase Orders View.
  3. Select the In Preparation Purchase Order.
  4. Choose Edit and View All.
  5. Navigate to the Notes Tab.
  6. Choose Add Row.
  7. Select Note Type as Approval Note and fulfill the note.
  8. Save the Purchase Order, then the Delete button would become grayed out.

Cause

The approval note is a communication tool between the purchaser and the approver. It cannot be deleted to maintain transparency and clarity for the purchasing team. The Delete button is disabled for this reason.

Resolution

This is the designed behavior.

Keywords

Purchase Order, Approval Note, Note Type, Delete, Grayed out, Disable , KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP Business ByDesign all versions