2203240 - Record Learning succeeded but no credit granted

• The admin records learning for multiple users for an class and the process completes successfully but for some users the items still appears on the learning plan while for others it has been moved to the learning history.
• Or the admin records learning and gets the following error:
  com.plateausystems.elms.util.helper.ElmsUpdateException: adjustComponentLearningEventChargeback(ComponentTrainingEventPK, Double, FinancialCenter[], FinancialCenter[], String) failed
  Caused by: com.plateausystems.elms.util.helper.ElmsNoRecordFoundException: Event record not found

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP Successfactors Learning

record learning, completion, grant credit, class, financial, multiple, survey, publish, required for completion, credit given, ElmsNoRecordFoundException: Event record not found, record learning no credit granted. , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem