Symptom
Cancel Job Requisition Button Missing from the Pre-Approved Requisition
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Success Factors Recruiting Management
Reproducing the Issue
- Open any requisition which is in pre-approved status
- Check the button of the Job Requisition and notice that the "Cancel Job Requisition" button is not available
Cause
There is no separate "Cancel Job Requisition" permission button for Pre-Approved and Approval Job Requisitions. This means that if "Close Job Requisition" permission is revoked on the Job Requisition XML, then automatically the user will not be able to see the "Cancel Job Requisition" or "Close Job Requisition" button.
Resolution
In order to see and use the "Cancel Job Requisition" or "Close Job Requisition" button, the permission has to be given for "closeReq" button-id for the desired roles in the Job Requisition XML. Right after that, the "Cancel Job Requisition" button will be available in Pre-Approved Job Requisition and the "Close Job Requisition" for Approved Job Requisitions.
Here is an example of xml code used in Job Requisition XML Template for the "closeReq" button permission:
<button-permission>
<description><![CDATA[Who is allowed to close and re-open the requisition ]]></description>
<role-name><![CDATA[S]]></role-name>
<role-name><![CDATA[R]]></role-name>
<role-name><![CDATA[Q]]></role-name>
<button-id><![CDATA[closeReq]]></button-id>
</button-permission>
Also, there is the possible to configure the button via Manage Templates:
- Go to Manage Templates, choose Job Requisition template
- Select the relative Job Requisition template
- Open the Button Permissions
- Click on Add Button Permission and configure the button
NOTE: Manage Template is extremely powerful tool. Modifications made to templates can have a direct impact on candidate experience, integrations, custom integrations, etc. Change should only be made by a qualified individual that is familiar with the configuration.
See Also
2365214 - Manage Templates - Recruiting Management
Keywords
Cancel, Job, Requisition, Close, Button, Approved, Preapproved, Pre-approved , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem