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2203739 - Error 1204: server is out of locks and hangs - SAP ASE

Symptom

  • SAP ASE database server runs out of LOCKS and the application reports a message similar to:

[ASE Error SQL1204] ASE has run out of LOCKS. Re-run your command when there are fewer active users, or contact a user with System Administrator (SA) role to reconfigure ASE with more LOCKS.

  • The appearance that the entire application and server are down. Or that ASE is hung.
  • On SAP systems, work processes terminate with ST22 short dumps referencing SQL1204 errors
  • The ASE configuration parameter "number of locks" has been increased multiple times (as suggested in SAP KBA 1884542) but ASE continues to run out of locks.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Enterprise Resource Planning (ERP) 6.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP ERP 6.0

Keywords

"number of locks", lock_count, "Resource Governor", hung, SQL1204, 1204, CR778145, CR#778145, 778145, resource limit, "lock count limit" , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Product Enhancement

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