Symptom
In multi-stage systems, pre-screening questions have been defined on a job requisition but when a candidate applies to it, he is not able to see the questions.
Environment
SAP SuccessFactors Recruiting Management
Cause
The featured permission for candQuestions was not added to the candidate role in the multi-stage environment.
Resolution
candQuestions: In multi-stage application environments, this field must be permissioned to the C operator in the Default status to allow the applicant access to the pre-screening questions during the initial application process. This should not be used in single-stage application environments, permissioned to any other operators or set up in any other applicant status.
XML configuration Sample from the Recruiting Guide:
<feature-permission type="candQuestions">
<description><![CDATA[Candidate can view the Question in the following status]]></description>
<role-name><![CDATA[C]]></role-name>
<status><![CDATA[Default]]></status>
</feature-permission>
The above piece of code needs to be implemented in the job requisition template and then the candidates will be able to see the questions.
Please also note, when mobile apply is enabled on the career site, external candidates will be able to see pre-screening questions when they have read/write permission to any field defined on the application template in the Default Status.
Once the following configuration has been set and quick apply has been enabled in the job requisition the following Pre-screening questions will appear in the Quick Apply page.
Important Note: This is required only for multi-stage not for single-stage environments.
Keywords
Permission, default, candQuestions, application, not, showing, mobile apply, external candidates, quick apply