Symptom
Multi-stage application is enabled and pre-screening questions are added in Job Requisition, however when candidate applies to the job, they are unable to see the pre-screening questions.
Environment
SAP SuccessFactors Recruiting Management
Cause
The feature permission for candQuestions was not added for candidate (C) role in multi-stage application environment.
Resolution
In multi-stage application environments, candQuestions field must be permissioned to the C operator in the Default status to allow applicant access to pre-screening questions during the initial application process. This should not be used in single-stage application environments, permissioned to any other operators, or set up in any other applicant status.
Sample XML configuration from Recruiting Guide:
<feature-permission type="candQuestions">
<description><![CDATA[Candidate can view the Question in the following status]]></description>
<role-name><![CDATA[C]]></role-name>
<status><![CDATA[Default]]></status>
</feature-permission>
The above piece of code needs to be implemented in Job Requisition template so that candidates can see pre-screening questions in job application and Quick Apply page.
Important Note: This configuration is required on multi-stage application environment only. This is not required on single-stage application environment.
Please also note that when Mobile Apply is enabled in Career Site, external candidates will see pre-screening questions when they are given read/write permission in Default status to any field defined on the Job Application template.
See Also
Keywords
feature permission, default, candQuestions, application, not showing, mobile apply, external candidates, quick apply
SAP Knowledge Base Article - Public