SAP Knowledge Base Article - Public

2204489 - Pre-screening questions in Job Requisition are not showing on Application/Quick Apply - Recruiting Management

Symptom

Multi-stage application is enabled and pre-screening questions are added in Job Requisition, however when candidate applies to the job, they are unable to see the pre-screening questions.

Environment

SAP SuccessFactors Recruiting Management

Cause

The feature permission for candQuestions was not added for candidate (C) role in multi-stage application environment.

Resolution

In multi-stage application environments, candQuestions field must be permissioned to the C operator in the Default status to allow applicant access to pre-screening questions during the initial application process. This should not be used in single-stage application environments, permissioned to any other operators, or set up in any other applicant status.

Sample XML configuration from Recruiting Guide:

<feature-permission type="candQuestions">
     <description><![CDATA[Candidate can view the Question in the following status]]></description>
     <role-name><![CDATA[C]]></role-name>
     <status><![CDATA[Default]]></status>
</feature-permission>

The above piece of code needs to be implemented in Job Requisition template so that candidates can see pre-screening questions in job application and Quick Apply page.

Important Note: This configuration is required on multi-stage application environment only. This is not required on single-stage application environment.

Please also note that when Mobile Apply is enabled in Career Site, external candidates will see pre-screening questions when they are given read/write permission in Default status to any field defined on the Job Application template.

See Also

  • 2542137 - Pre-Screening Questions: Frequently asked questions - Recruiting Management
  • 2822507 - Hide or Create New Pre-screening Question - Recruiting Management

Keywords

feature permission, default, candQuestions, application, not showing, mobile apply, external candidates, quick apply

 
, KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions