2204618 - Offer Approval standalone field values disappear after sending for approval in Recruiting Management

• Values entered in standalone fields on the Offer Approval template disappear after the offer is sent for approval.
• Issue observed on fields such as Sign-on Bonus in the Offer Detail.
• Guidance needed on proper configuration of standalone offer fields to prevent data loss.

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SAP SuccessFactors Recruiting Management

1. Create an offer approval.
2. Enter some values in a standalone field on the template. For e.g here, Sign-on Bonus field.

1. Send the offer for approval and see that the value present in the field disappears

The standalone field (for example, Sign-on Bonus) was configured in the Offer Detail template as a job requisition field (template-type job-req) instead of as a standalone offer field, which causes the value to be cleared when sent for approval.

1. Review supported standalone offer fields and their correct configuration in the Recruiting Guide: Supported Fields for Offer Approvals. 
2. Update the Offer Detail template to use a standalone field definition, for example: .
3. Save the template and test by creating a new offer approval and entering the value again.
4. If you need to store decimal values, note that "long" types do not support decimals; see 2524471 - Decimal points in offer approval standalone fields are not getting saved  for guidance on working with decimal fields in Offer Detail.

data loss, approval workflow, offer detail XML, custom field id, template misconfiguration, value not saved, number field type, integer field, field persistence, recruiting template XML, data type mismatch, customLong1, field-definition, approval submission, configuration error , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem