Symptom
When you try to logon to portal, after input user and password, it's very slow and takes long time which impact user a lot.
If you take HTTP trace (check note 1558903 - How To Trace a Portal Scenario Using HttpWatch ), there will be followings:
From above screenshot, we can see the following URL in the post request takes more than 500 seconds.
http://host:port/irj/servlet/prt/portal/prtroot/com.sap.portal.usermanagement.admin.mdc
The application "com.sap.portal.usermanagement.admin.mdc" is using for SSO for multiple domain.
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Environment
- EP Release Independent
- SAP NetWeaver
- SAP Composition Environment
Product
Keywords
Multiple domain, SSO, com.sap.portal.usermanagement.admin.mdc, ume.login.mdc.hosts, logon slow, blank, page, loading, stuck, freeze, froze, frozen, empty, white, screen, Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5 , KBA , BC-JAS-SEC , Security, User Management , EP-PIN-NAV , Navigation , BC-JAS-SEC-LGN , Logon, SSO , Problem
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