Symptom
When you input the Chinese Character in search box, such as the function location, there would be no matching result.
When you input the English Character, such as 'ABC', the result will only display the ABC***, for example "ABCD" or "ABCAA".
However, character string like "DDABC" or "123ABC" cannot be found.
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Environment
- SAP Work Manager 6.0
- SAP Work Manager 6.1
- SAP Work Manager 6.2
- SAP Service Manager 4.0
- SAP Service Manager 4.1
- SAP Service Manager 4.2
- SAP Mobile Platform SDK 3.0 (WPF, iOS and Android device)
Product
SAP CRM Service Manager 4.0.0 ; SAP CRM Service Manager 4.1.0 ; SAP CRM Service Manager 4.2.0 ; SAP Mobile Platform SDK 3.0 ; SAP Work Manager 6.0.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0
Keywords
Agentry, Chinese Search, Wild Card Search , KBA , agentry , chinese search , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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