SAP Knowledge Base Article - Preview

2204807 - BI 4.1 : Cannot Launch WRC on one specific machine

Symptom

  • Impossible to start WebI Rich Client on one specific machine. The Logon screen does not come up
  • Error : '...Error| |>=|E| |WebIRichClient_Java| 3332|   1|main            | ||||||||||||||||||||com.sap.webi.toolkit.instance.SingleInstanceManager||The lock file doesn't exists ( C:\Program Files (x86)\SAP BusinessObjects\%homedrive%\.businessobjects\.instance.lock )
    java.io.FileNotFoundException: %homedrive%\.businessobjects\.instance.lock (Le chemin d’accès spécifié est introuvable)...' is showing in the logs

 


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Environment

  • SAP Business Objects BI 4.1 Service Pack 01
  • WebI Rich Client

 

Product

SAP BusinessObjects Business Intelligence, Edge edition 4.1, standard package

Keywords

KBA , BI-RA-WBI , Web Intelligence , Problem

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