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SAP Knowledge Base Article - PreviewSymptom
One reference object in a service confirmation of Service Manager 4.2 becomes two (duplicates) when the service confirmation is transmitted from Service Manager to SAP CRM.
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Environment
- SAP Moblie platform 3.0
- SAP Service Manager 4.2
Product
SAP CRM Service Manager 4.2.0 ; SAP Mobile Platform 3.0
Keywords
Agentry, Service Manager, reference object, double, confirmation, update , KBA , agentry , object , duplicate , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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