SAP Knowledge Base Article - Preview

2205645 - Behavior of 'Submission' or 'End of Request' e-mail in case User and Requestor are the same

Symptom

The user gets two e-mails for "End of request" or "Request Submission" events, one as the requestor and one as the User even though the User and Requestor are the same.

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Environment

  • SAP Access Control 10.x
  • SAP Access Control 12.0
  • SAP Access Control 12.0 for SAP S/4HANA

Product

SAP Access Control 10.0 ; SAP Access Control 10.1 ; SAP Access Control 12.0 ; SAP Access Control 12.0 for SAP S/4HANA

Keywords

  • MSMP Workflow
  • Notification Settings
  • END_OF_REQUEST
  • REQUEST_SUBMISSION
  • GRAC_USER and GRAC_REQUESTOR
  • User gets two mails
  • Template ID
  • Process Global Settings
  • Notification by email
  • MSMP settings for notification event
, KBA , GRC-SAC-WF , Workflow , GRC-SAC-ARQ , Access Request , Problem

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