Symptom
Several users are in the process of utilizing the Create Job Requisition Tool from the Succession Org Chart v12; however, the system will not redirect the user to any location to actually create the Job Requisition, thus the process is stopped and the requisition cannot be created
Environment
- SAP SuccessFactors Succession Management
- SAP SuccessFactors Recruiting
Reproducing the Issue
- Login to the instance
- Navigate to Succession
- Select any position and click on drop down arrow in Position tile
- Click on 'Create Job Req'
- Once clicked, it is not navigating to any page
Cause
The Job Code may not be mapped properly with the associated Job Role
Resolution
In order to associate a proper Job Code with the Job Role:
- Download the Employee Data file
- Search for Title (On the file the column is labelled TITLE, within Manage Job roles it is ROLE.)
- Check if there is a Job Code associted with the Title
- The Title is associated with a job code
- Cross check if the Title is the same under "Manage Job Roles."
- If the Job Code is different, it must be mapped as it is configured in Employee Data File
- Click on the Role
- Change the Job code to reflect Employee Data File
- Save
Keywords
RCM, Recruiting Management, Families and Roles, SCM, SF, success factors , KBA , LOD-SF-SCM-SCM , Succession Management , Problem
Product
SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Recruiting all versions ; SAP SuccessFactors Succession & Development all versions