Symptom
After upgrading Software Component SRM_SERVER or SAP_BASIS, after a Kernel upgrade, or after any ITS-related change, a function or service in SRM is not working or the layout is unexpected. For instance, the following errors can occur:
- Services as Shopping Cart and Purchase Order are not working,
- Search and Date selection is not working in Shopping Cart Monitor,
- The screen layout is not correct and/or a button is missing,
- Error The Internet Transaction Server failed to generate the response for current request occurs,
- Error Template interpretation failed. Template does not exist occurs.
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Environment
- SAP Supplier Relationship Management 4.0
- SAP Supplier Relationship Management 2005 - SAP Supplier Relationship Management 5.0
Product
Keywords
BBPSTART, BBP_POC, BBPSC01, BBPSC02, BBPCF01, BBPCF02, update, atualização, EBP, Kernel upgrade, update, SITSPMON, W3_PUBLISH_SERVICES, cache, republish, template , KBA , SRM-EBP-TEC-ITS , ITS and Web files , BC-FES-ITS , SAP Internet Transaction Server , BC-UPG-ADDON , Upgrade Add-On Components , Problem
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