SAP Knowledge Base Article - Preview

2206029 - ITS errors after an upgrade or change


After upgrading Software Component SRM_SERVER or SAP_BASIS, after a Kernel upgrade, or after any ITS-related change, a function or service in SRM is not working or the layout is unexpected. For instance, the following errors can occur:

  • Services as Shopping Cart and Purchase Order are not working,
  • Search and Date selection is not working in Shopping Cart Monitor,
  • The screen layout is not correct and/or a button is missing,
  • Error The Internet Transaction Server failed to generate the response for current request occurs,
  • Error Template interpretation failed. Template does not exist occurs.



  • SAP Supplier Relationship Management 4.0
  • SAP Supplier Relationship Management 2005 - SAP Supplier Relationship Management 5.0


SAP Supplier Relationship Management 2005 ; SAP Supplier Relationship Management 4.0


BBPSTART, BBP_POC, BBPSC01, BBPSC02, BBPCF01, BBPCF02, update, atualização, EBP, Kernel upgrade, update, SITSPMON, W3_PUBLISH_SERVICES, cache, republish, template , KBA , SRM-EBP-TEC-ITS , ITS and Web files , BC-FES-ITS , SAP Internet Transaction Server , BC-UPG-ADDON , Upgrade Add-On Components , Problem

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