Symptom
There is no option to withdraw from approval for the Purchase Order which made some changes.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders Work Center.
- Navigate to Purchase Orders View.
- Search for the relevant Purchase Order.
- Choose Edit button.
- Choose View All button, then you found the Actions button is disable and you couldn't withdraw the approval.
Cause
Withdrawal from approval typically results in a document returning to the In-Preparation status. However, in this case, withdrawal from approval is disabled because the purchase order has already been sent to the supplier. Since you have made changes, an approval was triggered. It is not possible to change the status of an ordered purchase document back to In-Preparation.
Resolution
This is how system designed, the approver who receives the approval task will only have two options: Approve or Send Back for Revision. Reject will not be available.
Keywords
Purchase Order, Withdraw From Approval, Cannot Withdraw, Cannot Reject , KBA , unable to withdraw , unable to approve , unable to reject , unable to send for revision , AP-PRP , Purchase Request Processing , AP-POP-PO , Purchase Order , How To