SAP Knowledge Base Article - Public

2206509 - Error installing SAP Crystal Reports 2013 on Windows 10


  • Attempting to install SAP Crystal Reports 2013, Sevice Pack 3 or lower results in the error:

StupEngine.exe has stopped working



  • As of the time of publish date for this KBA (Aug 17, 2015), Crystal Reports 2013 is officially not supported on Windows 2010.


  • It is reported that SP 4 and higher will install on Windows 10.
  • FYI: This is not a supported scenario.
  • Future Service Packs are planned to support WIN 10.

See Also


win configure setup , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem


SAP Crystal Reports 2013