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2208264 - "sapstartsrv - Soap_bind failed": SAP MMC hangs, sapcontrol does not work

Symptom

  • System could not be started

The output of system start command:

Starting Startup Agent sapstartsrv
FAIL: Timeout
Startup of Instance Service failed
See /export/home/<sid>adm/startsap_XXXXX.log for details.

  • sapcontrol command is not working

The output of sapcontrol command:

FAIL: NIECONN_REFUSED (Connection refused), NiRawConnect failed in plugin_fopen()
or
FAIL: NIECONN_BROKEN (Connection reset by peer), NiRawRead failed in plugin_sapfrecv()

  • The SAP MMC does not open correctly. It hangs instead of listing the systems, and shows the "not responding" message.


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Environment

  • SAP NetWeaver based product
  • SAP ABAP Platform based product
  • SAP HANA database

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP S/4HANA foundation all versions

Keywords

sapstartsrv, soap_bind, NIECONN_REFUSED, plugin_fopen, NIECONN_BROKEN, plugin_sapfrecv , KBA , BC-CST-STS , Startup Service , Problem

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