2208539 - Not able to see People Search - Home Page

The "People Search" or "Action Search" is not available in your instance.

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SAP SuccessFactors HCM Suite

1. Go to home page;
2. Check the People/Action Search on the header of the instance:

This missing functionality may be caused due to the following:

• User Directory is disabled for your instance. "People Search" uses the Directory as a mechanism to find the users in your instance, if it is disabled then People Search will not be available for any user;
• The user does not have the necessary permissions.

First, it is necessary to verify if User Directory is enabled in your instance. To do so, please follow below steps:

1. Go to Admin Center > Company Settings > Platform Feature Settings;
2. Enable the option "User Directory".

Once this feature is enabled, users must have the following permissions enabled:

1. Go to Admin Center > Update User Permission>  Manage Permission Roles;
2. Select the desired permission role;
3. Click "Permission";
4. Under "General User Permission", select the permissions "Company Info Access" and "User Search".

People Search, Action Search , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-SRH , Search , How To