Symptom
When installing the SMP 3.0 with an Oracle database, the following error occur in the installation logs.
com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,dbg,queryExit:oracle-sid CompanyName.com buzzi_t1 [pwd entered] 1526 uspsdev
com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,dbg, Ping failed: 1
com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,err,Refer to errors in installation log.(Mar 25, 2015 4:20:10 PM), ,
com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,err,Failed to retrieve configuration properties. [Processed 0 of 4].Exception:null."
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Environment
SAP Mobile Platform 3.0
Product
Keywords
Database connectivity , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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