Symptom
When installing the SMP 3.0 with an Oracle database, the following error occur in the installation logs.
com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,dbg,queryExit:oracle-sid CompanyName.com buzzi_t1 [pwd entered] 1526 uspsdev
com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,dbg, Ping failed: 1
com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,err,Refer to errors in installation log.(Mar 25, 2015 4:20:10 PM), ,
com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,err,Failed to retrieve configuration properties. [Processed 0 of 4].Exception:null."
Read more...
Environment
SAP Mobile Platform 3.0
Product
Keywords
Database connectivity , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview