SAP Knowledge Base Article - Preview

2208606 - Error connecting to database with Oracle Setup - SMP3.0

Symptom

When installing the SMP 3.0 with an Oracle database, the following error occur in the installation logs.

com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,dbg,queryExit:oracle-sid CompanyName.com buzzi_t1 [pwd entered] 1526 uspsdev

com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,dbg, Ping failed: 1

com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,err,Refer to errors in installation log.(Mar 25, 2015 4:20:10 PM), ,

com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration,err,Failed to retrieve configuration properties. [Processed 0 of 4].Exception:null."


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Environment

SAP Mobile Platform 3.0

Product

SAP Mobile Platform 3.0

Keywords

Database connectivity , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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