SAP Knowledge Base Article - Preview

2208641 - System Configurator Login is not possible after initial installation - SAP Contact Center


  • You cannot log in to SC (System Configurator), despite the fact that the user and password you entered is correct
  • In SC log, you see the following error almost immediately after the SC logon screen is loaded:
    • exception SEVERE: java.awt.EventQueue.access$500(Unknown Source)
    • INFO: SSO logon failed. Logon dialog will be displayed.
    • SEVERE: Could not load default system settings
    • SEVERE: null
    • INFO: Timeout
  • In the admin connection server log shows WRN> CosAuthentication: No Server available for Authentication



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0


logon, network, agent server, certificate , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.